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TECHSONIC INDUSTRIES 1-YEAR LIMITED WARRANTY
We warrant the original retail purchaser that products made by Techsonic
Industries have been manufactured free from defects in materials and
workmanship. This warranty is effective for one year from the date of orig-
inal retail purchase. Techsonic Industries products found to be defective
and covered by this warranty will be replaced or repaired free of charge at
Techsonic Industries' option and returned to the customer freight prepaid.
Techsonic Industries' sole responsibility under this warranty is limited to
the repair or replacement of a product that has been deemed defective by
Techsonic Industries.Techsonic Industries is not responsible for charges
connected with the removal of such product or reinstallation of replaced or
repaired parts.
This warranty does not apply to a product that has been:
• Improperly installed;
• Used in an installation other than that recommended in the product
installation and operation instructions;
•Damaged or has failed because of an accident or abnormal operation;
• Repaired or modified by entities other than Techsonic Industries.
Please retain your original receipt as a proof of the purchase date. This
will be required for in-warranty service.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES,
OBLIGATIONS OR LIABILITIES ON THE PART OF TECHSONIC INDUSTRIES
AND WILL BE THE CUSTOMER'S EXCLUSIVE REMEDY, EXCEPT FOR ANY
APPLICABLE IMPLIED WARRANTIES UNDER STATE LAW WHICH ARE HERE-
BY LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL
PURCHASE. IN NO EVENT WILL TECHSONIC INDUSTRIES BE LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY RELATING TO THE PRODUCTS.
Some states do not allow limitations on an implied warranty, or the exclu-
sion of incidental or consequential damages, so the above exclusions may
not apply to you. You may also have other rights, which vary from state to
state.
Techsonic Industries Service Policy
Even though you'll probably never need to take advantage of our incredi-
ble service policy, it's good to know that we back our products this confi-
dently.We do it because you deserve the best. We will make every effort
to repair your unit within three business days from the receipt of your unit
at our factory. This does not include shipping time to and from our factory.
Units received on Friday are typically shipped by the following Wednesday,
units received Monday are typically shipped by Thursday, etc.
All repair work is performed by factory-trained technicians to meet exact-
ing factory specifications.
Factory-serviced units go through the same rigorous testing and quality
control inspections as new production units. After the original warranty
period, a standard flat rate service charge will be assessed for each repair
(physical damage and missing parts are not included).Any repairs made
after the original warranty will be warranted for an additional days after
service has been performed by our factory technicians.You can contact
our Customer Resource Center or visit our website to verify the flat rate
repair fee for your product (visit the Product Support section):
http://www.humminbird.com
We reserve the right to deem any product unserviceable when replace-
ment parts are no longer available or impossible to obtain. This Service
Policy is valid in the United States only. This applies only to Humminbird
products returned to our factory in Eufaula, Alabama.This Service Policy is
subject to change without notice.
Returning Your Unit for Service
Before sending your unit in for repair,please contact the factory, either by
phone or by email, to obtain a Repair Authorization Number for your unit.
Please have your product model name and serial number available before
calling the factory. If you contact the factory by e-mail, please include your
product model name and serial number in the e-mail, and use Request for
Repair Authorization Number for your e-mail subject header.You should
include your Repair Authorization Number in all subsequent communica-
tions about your unit.
For IN-WARRANTY service, complete the following steps:
• Obtain a Repair Authorization Number from Techsonic Industries
Customer Resource Center.
•Tag product with your customer name, street address, phone number
and your assigned Repair Authorization Number.
• Include a brief written description of the problem.
• Include a copy of your receipt (to show proof and date of purchase).
• Return product freight prepaid to Techsonic Industries, Inc., using an
insured carrier with delivery confirmation.
For OUT-OF-WARRANTY service, complete the following steps:
• Obtain a Repair Authorization Number from Techsonic Industries
Customer Resource Center.
• Include payment in the form of credit card number and expiration date,
money order or personal check. Please do not send cash.
•Tag product with your customer name, street address, phone number
and your assigned Repair Authorization Number.
• Include a brief written description of the problem.
• Return product freight prepaid to Techsonic Industries, Inc., using an
insured carrier with delivery confirmation.
CONTACTING HUMMINBIRD
Contact the Humminbird Customer Resource Center in any of the
following ways:
By Telephone
(Monday - Friday: 8: 00 a.m. to 4:30 p.m. Central Standard Time):
1-334-687-0503
or
By e-mail
(typically we respond to your e-mail within three business days):
custserv@techsonic.com
For direct shipping, our address is:
Techsonic Industries, Inc.
Service Department
108 Maple Lane
Eufaula, AL 36027 USA