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Troubleshooting
Before contacting the Humminbird® Customer Resource Center, please read the following
section. Taking the time to review these troubleshooting guidelines may allow you to solve
a performance problem yourself, and therefore avoid sending your unit back for repair.
Matrix® Doesn’t Power Up
If your Matrix® Fishing System doesn’t power up, use the Installation Guide that also comes
with it for specific confirmation details, making sure that:
• the power cable is properly connected to the Matrix® control head,
• the power cable is wired correctly, with red to positive battery terminal and black
to negative terminal or ground
• the fuse is operational
• the battery voltage of the power connector is at least 10 Volts.
Correct any known problems, including removing corrosion from the battery terminals or
wiring, or actually replacing the battery if necessary.
Matrix® Defaults to Simulator with a Transducer Attached
A connected and functioning transducer will cause the newly-started Matrix® Fishing
System to go into Normal operating mode automatically. If, when you power up your unit,
it goes into Simulator mode automatically, even though a transducer is already connected,
this means that the control head is not detecting the transducer. Perform the following
troubleshooting tasks:
• Using the Installation Guide that also comes with your Matrix® Fishing System,
check to make sure that the transducer cable is securely connected to your unit.
Reconnect if necessary, and power up the unit again to see if this fixes the problem.
• Replace the non-functioning transducer with a known good transducer if available
and power up the control head again.
• Check the transducer cable. Replace the transducer if the cable is damaged or
corroded.