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Chapter 2: Maintenance and Fault Finding
5
Chapter 2: Maintenance and Fault Finding
2.1 Maintenance
Servicing and safety
• Raymarine equipment should be serviced only by authorised
Raymarine service technicians. They will ensure that service
procedures and replacement parts used will not affect performance.
There are no user-serviceable parts in any Raymarine product.
• Some products generate high voltages, so never handle the cables/
connectors when power is being supplied to the equipment.
• When powered up, all electrical equipment produces
electromagnetic fields. These can cause adjacent pieces of electrical
equipment to interact with one another, with a consequent adverse
affect on operation. In order to minimise these effects and enable
you to get the best possible performance from your Raymarine
equipment, guidelines are given in the installation instructions, to
enable you to ensure minimum interaction between different items
of equipment, i.e. ensure optimum Electromagnetic Compatibility
(EMC).
• Always report any EMC-related problem to your nearest Raymarine
dealer. We will use any such information to improve our quality
standards.
• In some installations, it may not be possible to prevent the
equipment from being affected by external influences. In general
this will not damage the equipment but it can lead to spurious
resetting action, or momentarily may result in faulty operation.
• Always switch off the power to Raymarine equipment before
working on it.
When requesting service, please quote equipment Type, Model
Number, Serial Number and, if possible, Software Release Issue. The
Software Release Issue can be ascertained by means of the
Intermediate Calibration facility, see Chapter 4, Calibration.
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