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BAS-SVU23B-EN 5
Downloading and Installing the Mobile App
This section describes how to locate, download, and install the Tracer BAS Operator Suite for
Apple® mobile devices and Android™ mobile devices.
Apple Mobile Devices: How Do I Get the Mobile App?
The Tracer BAS Operator Suite mobile app is available free from the Apple App Store. It is
compatible with iPhone, iPad, and iPod devices using iOS version 5 or 6. If your mobile device is
using a different version, the mobile app may not operate as expected.
Downloading and Installing the Mobile App
Note: Because this particular app is larger than 10 MB, you will need to download it using a WiFi
connection opposed to your cellular (3G/4G) connection. Locating and setting up a WiFi
connection can typically be found in the settings section of your mobile device.
Using your mobile device, follow these instructions to download and install the mobile app:
1. Tap the App store icon on your mobile device, which opens the Apple App Store.
2. In the search field, enter Trane, which will display a list of related apps.
3. Select the Tracer BAS Operator Suite app. This is the free Apple App Store page for the app.
4. Tap Install App. The installation process begins.
5. When installation is complete, go to “Setting Up the Mobile App,” p. 6.
Android Mobile Devices: How do I get the Mobile App?
The Tracer BAS Operator Suite app is available free from the Google Play store. It is compatible with
smartphones and tablets using Android operating systems V2.3 (Gingerbread), V4.0 (Ice Cream
Sandwich), and V4.1 (Jelly Bean). If your device is using a different version, the app may not operate
as expected.
Downloading and Installing the Mobile App
Note: Because this particular app is larger than 10 MB, you will need to download it using a WiFi
connection opposed to your cellular (3G/4G) connection. Locating and setting up a WiFi
connection can typically be found in the settings section of your mobile device.
Using your mobile device, follow these instructions to download and install the app:
1. Tap the App Store icon, which opens the Google Play Store.
2. In the search field, enter Trane, which will display a list of related apps.
3. Select the Tracer BAS Operator Suite app. This is the free Google Play Store page for the app.
4. Tap on Install.
5. Tap on Accept and Download. The installation process begins.
6. When installation is complete, go to “Setting Up the Mobile App,” p. 6.