![](https://pdfstore-manualsonline.prod.a.ki/pdfasset/3/88/388b81f8-1a48-4e99-bb90-1c66c1c718d5/388b81f8-1a48-4e99-bb90-1c66c1c718d5-bg2b.png)
l Check connection integrity at both ends of the video cable
l Electric outlet verification
l Ensure power button is depressed fully
No picture or no
brightness
l Increase brightness and contrast controls via OSD
l Perform monitor self-test feature check
l Check for bent or broken pins
Picture is fuzzy,
blurry or ghosting
l Auto Adjust via OSD
l Adjust Phase and Pixel Clock controls via OSD
l Eliminate video extension cables
l Perform monitor reset
l Lower video resolution or increase font size
Wavy picture or
fine movement
l Auto Adjust via OSD
l Adjust Phase and Pixel Clock controls via OSD
l Perform monitor reset
l Check environmental factors
l Relocate and test in another room
l Cycle power on-off
l These are pixels that are permanently off and is a natural defect that occurs in LCD technology
LCD screen has
bright spots
l Cycle power on-off
l These are pixels that are permanently on and is a natural defect that occurs in LCD technology
Picture too dim or
too bright
l Perform monitor reset on "Factory Reset"
l Auto Adjust via OSD
l Adjust brightness and contrast controls via OSD
Screen not
centered correctly
l Perform monitor reset on "Display Reset"
l Auto Adjust via OSD
l Adjust brightness and contrast controls via OSD
l Ensure monitor is in proper video mode
NOTE: When using '2: DVI-D', the positioning adjustments are not available.
Horizontal/Vertical
Lines
Screen has one or
more lines
l Perform monitor reset on "Display Reset"
l Auto Adjust via OSD
l Adjust Phase and Pixel Clock controls via OSD
l Perform monitor self-test feature check and determine if these lines are also in self-test mode
l Check for bent or broken pins
NOTE: When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.
Screen is
scrambled or
appears torn
l Perform monitor reset on "Display Reset"
l Auto Adjust via OSD
l Adjust Phase and Pixel Clock controls via OSD
l Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode
l Check for bent or broken pins
l Boot up in the "safe mode"
Screen has
scratches or
smudges
l Turn monitor off and clean the screen
l For cleaning instruction, see Caring for Your Monitor.
Visible signs of
smoke or sparks
l Do not perform any troubleshooting steps
l Monitor needs to be replaced
Monitor
malfunctions on &
off
l Ensure monitor is in proper video mode
l Ensure video cable connection to computer and to the flat panel is secure
l Perform monitor reset on "Factory Reset"
l Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode
l Perform monitor self-test feature check
l Check connection integrity at both end of the video cable
l Check for bent or broken pins