Action Yes No
Step 6
a Remove, and then reinstall the printer software. For more
information, see
“Installing the printer” on page 19.
Note: For more information, visit
www.dell.com/support/printers.
b Resend the print job.
Do the jobs print?
The problem is solved. Contact
technical
support.
Printing slows down
Notes:
• When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
• The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures.
• The printer speed may also be reduced when the printed output resolution is set to 1,200 dpi.
Action Yes No
Place letter‑ or A4‑size paper in the tray, and then resend the print job.
Does the print speed increase?
The problem is solved. Contact
technical
support.
Print job takes longer than expected
Action Yes No
Step 1
Reduce the number and size of fonts, the number and complexity of
images, and the number of pages in the print job, and then resend the
print job.
Does the print job still take long?
Go to step 2. The problem is solved.
Step 2
Disable the Page Protect feature.
From the printer control panel, navigate to:
> Settings > > General Settings > > Print Recovery >
> Page Protect > > Off >
Does the print job still take long?
Go to step 3. The problem is solved.
Troubleshooting 123
