Chapter 5 Problem Solving 207
Understanding Printer Messages
OUTPUT DEVICE
CONDITION xx.yy
A recoverable error occurred in an external paper handling device.
Push the mailbox away from the printer, and then re-attach it.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care
pages at the front of
this user’s guide.)
PERFORM PRINTER
MAINTENANCE
To ensure optimum print quality, the printer prompts you to perform
routine maintenance every 350,000 pages. To order a Printer
Maintenance Kit, see page 38
.
RAM DISK DEVICE
FAILURE
The RAM disk had a critical failure and can no longer be used.
Turn the printer off, and then turn the printer on to clear the
message.
RAM DISK FILE
OPERATION FAILED
The requested operation could not be performed. You might have
attempted an illegal operation, such as trying to download a file to a
non-existent directory.
Printer Messages (continued)
Message Explanation or Recommended Action
