
Issue Cause Solution
Common causes of paper jams
(continued)
Printer supply items have
reached the end of their useful
life.
Check the printer control panel
for messages prompting you to
replace supplies, or print a
supplies status page to verify
the remaining life of the
supplies. See
Replacing
supplies for more information.
Paper was not stored correctly. Replace the print paper. Paper
should be stored in the original
packaging in a controlled
environment.
1
If the printer still continues to jam, contact HP Customer Support or your authorized HP
service provider. For more information, see http://www.hp.com/support/lj5500.
ENWW Common causes of paper jams 143