Other Information
34 Chapter 4
Troubleshooting
Most problems you encounter with your TV/VCR you can correct by consulting the Troubleshooting list that follows.
General TV/VCR Problems
TV/VCR won’t turn on
• Press the ON•OFF button to turn on the TV/VCR.
• Make sure the TV/VCR is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
• Something might be wrong with your remote control. Press the POWER button on the front of the TV/VCR. If the TV turns on, go to
page 36 for remote control solutions.
Controls don’t work
• Unplug the TV/VCR for two minutes and then plug it back in. Turn the TV on and try again.
TV/VCR turns off unexpectedly
• Sleep timer or the On/Off timer may have been activated. Go to page 27 or 30 for instructions.
• Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn the TV/VCR on again.
If this happens frequently, the voltage in your house may be abnormally high or low.
TV/VCR turns on unexpectedly
• On/Off timer may have been activated. Go to page 30 for instructions.
Blank screen
• Try another channel.
• Check picture adjustments. Go to page 31 for instructions.
• Make sure the line input is not selected. Repeatedly press INPUT on the remote to switch between audio/video input jacks and
tuner.
No sound, picture okay
• Press the volume up to increase the sound.
• Maybe sound is muted. Press the volume up button to restore sound.
No picture, no sound but TV is on
• Maybe the TV/CATV setting is set to the wrong position. Go to page 12 for instructions.
• The channel might be empty — change channels.
Sound okay, picture poor
• Make sure all of the cables are firmly connected to the jacks.
• Try adjusting sharpness function to improve weak signals. Go to page 31 for instructions.
Can’t select certain channel
• Channel may be blocked in the V-CHIP SET menu.
• If using the VCR, make sure the TV/VCR is in the correct mode (press the TV button).
Clock is wrong
• Power interruption. Need to reset the clock. Go to page 11 for more information.
• Clock was not set accurately (check AM/PM and date). Go to page 11 for more information.
Auto channel search not searching properly
• Make sure all of the cables are firmly connected to the jacks.
• Signal type may not be set properly. If you have cable, make sure the cable type is chosen. Go to page 12 for instructions.
Black box appears on the screen
• Closed-captioning might be on. Go to page 27 for more instructions.
