95
Troubleshooting
Black bands appear at the top and bottom of a 4:3 TV screen.
• This happens when viewing a picture recorded in the 16:9 (wide) mode on a 4:3 TV.
This is not a malfunction.
Pictures from connected devices cannot be zoomed.
• You cannot zoom pictures from connected devices on your camcorder.
Time code and other information appears on the display of the connected
device.
• Set [DISP OUTPUT] to [LCD PANEL] while connected with the A/V connecting cable
(p. 73).
You cannot dub correctly using the A/V connecting cable.
• The A/V connecting cable is not connected properly.
Make sure that the A/V connecting cable is connected to the input jack of the other device for
dubbing a picture from your camcorder.
You cannot add sound to a recorded tape.
• You cannot add sound to a recorded tape on this unit.
When you copy a movie shot in wide (16:9) format using an i.LINK cable, the
screen stretches vertically.
• You cannot output the aspect ratio setting using an i.LINK cable. Set the aspect ratio of the
TV instead.
• Connect using an A/V connecting cable instead.
The computer does not recognize your camcorder.
• Disconnect the cable from the computer, then connect it again securely.
• Disconnect the cable from the computer, restart the computer, then connect the computer to
your camcorder correctly.
You cannot view or copy a movie recorded on a tape to a computer.
• Disconnect the cable from the computer, then connect it again.
• You need editing software (optional) to copy a movie recorded on a tape to your computer
(p. 85).
Your computer freezes.
• Disconnect the cable from your computer and camcorder. Reboot your computer, and
connect your computer and camcorder following the steps in the correct order (p. 86).
Dubbing/Editing/Connecting to other devices
Connecting to a computer
