VERIFONE SERVICE AND SUPPORT
Accessories and Documentation
40 OMNI 5XXX AND V
X
5XX/V
X
6XX INSTALLATION GUIDE
c Complete the Inquiry Contact Form at http://www.verifone.com/aboutus/
contact/contact_form.cfm.
• Address the Subject box with to “VeriFone MRA Dept.”
• Reference the model and part number in the Note box.
3 Describe the problem(s).
4 Provide the shipping address where the repaired or replacement unit must be
returned.
5 Keep a record of the following items:
• Assigned MRA number(s).
• VeriFone serial number assigned to the V
x
5xx/V
x
6xx terminal, smart
battery, or sled module you are returning for service or repair (terminal
serial numbers are located on the bottom of the unit.
• Shipping documentation, such as air bill numbers used to trace the
shipment.
• Model(s) returned (model numbers are located on the VeriFone label on
the bottom of the V
x
5xx/V
x
6xx terminal).
Accessories
and
Documentation
VeriFone produces the following accessories and documentation for the
V
x
5xx/V
x
6xx terminal. When ordering, please refer to the part number in the left
column.
• VeriFone online store at www.store.verifone.com
• USA – VeriFone Customer Development Center, 800-VeriFone (837-4366),
Monday - Friday, 7 A.M. - 8 P.M., Eastern time
• International – Contact your VeriFone representative
Power Pack
Contact your local VeriFone distributor to determine which power pack or
power cord fits your needs.
CPS10936-3A DC power pack (universal)
21973-01 AC power cord (US)
Thermal Printer
Paper
CRM0039-01 CRM0039 in 30-roll bulk package
CRM0040 High-grade thermal printer paper, 57 mm (2.24-inch) width,
25-meter (82-feet) length; single roll; Available in 20-roll or
50-roll bulk packages
NOTE
One MRA number must be issued for each V
x
5xx/V
x
6xx terminal you return to
VeriFone, even if you are returning several of the same model.
