14
TROUBLESHOOTING GUIDE
PROBLEM
Tips and
Tongue Cleaner
Leakage between the
tip and handle knob.
Pik Pocket
TM
Tip
Tear in soft tip.
Water Flosser Base
Hose to the handle leaks.
Reservoir leaks.
Inadequatepressure.
Unitdoesn’tstart.
CAUSE
1) Tip not fully engaged.
1) Tip is worn.
1)Damagetothehose.
1) Missing reservoir valve.
2)Reservoirvalveisupsidedown.
1) Reservoir not positioned
properly.
2)Tipiscloggedwithdebris.
1) Motor not running.
CORRECTIVE ACTION
1) Remove tip and reinstall.
1) Replace with new tip.
1) Visit www.waterpik.com or
contactWaterPik,Inc.customer
service for a self service repair kit.
1) Replace reservoir valve
ContactWaterPik,Inc.
custromer service for a
replacement valve.
2)Turnvalveright-sideup.
1)Re-positionreservoir.Press
down firmly on the reservoir.
2)Flushtipunderfaucetor
replace tip.
1) Be sure outlet is functioning;
test with another appliance
(checkelectricalresetbutton
and/orwallswitch).
Stillhavequestions?Gotowww.waterpik.comorcallWaterPik,Inc.CustomerService.Toll-FreeNumber:
1-800-525-2774(U.S.A.)1-888-226-3042(Canada).