If you need service or assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
3. Lf you need service*...
Performance problems often result from little
things you can find and fix vourself without tools
of any kind.
If your dishwasher will not run, or stops during
a cycle:
l
Is the door tightly closed and securely
latched?
l
Has the cycle been correctly set?
l
Is the water turned on?
FRANCHISED SERVICE
1
l
Have you checked your home’s main fuses or
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE’ Serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service,
circuit breaker box?
anywnere In rne unrtea States. To locate TECH-
* Is the dishwasher wired into a live circuit with
CARE service in your area, call our COOL-LINE
the proper voltage (undercounter models]?
service assistance telephone number (see Step
l
If the motor has stopped because of an over-
2) or look in your telephone directory Yellow
load, it will automatically reset itself within a
Pages under:
few minutes. If the motor does not start, call for
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
service.
MAJOR-SERVICE L REPAIR
OR
MAJOR- REPAIRING 6 PARTS
If your dishwasher seems to run too long:
WHIRLPOOLAPPLIANCES
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESER'JICL FRANCHISEDTECH-CARESERVICE
Are you using POTS & PANS Cycle or HI-TEMP
SERVICE (‘O.Uf?.t .S,!,.S
SERVICE COMPANIES
WASHING Option? The dishwasher may be
XYZ SERVICEGO
XYZSERVICECO
123Maple .--....... 999 9995
123 Maple.. 999.9999
waiting for the water to heat.
OR
Is your household water temperature set too
WASHING MACHINES,DRYERS
low? Low water temperature settings WIII
L IRONERS~SERVICING
cause longer dishwasher operating times.
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
If water remains in the dishwasher:
l
Has the cycle completed?
l
A small amount of remaining water is normal
l
Is drain air gap clogged?
If detergent remains in the covered detergent
cup:
l
Is the bottom rack in backwards? [The rack
bumpers should be at the front.)
l
Is the dishwasher detergent fresh?
l
Is the cycle completed?
It you hear grinding, grating, crunching, buzz-
ing sounds:
l
A hard object has probably entered the
POWER CLEAN Module. The sound should
stop when the object is ground up.
2. If you need assistance*...
Call Whirlpool COOL-LINE” service as-
sistance telephone number. Dial free from:
Continental U.S.
. . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . (8001632-2243
Alaska & Hawaii
. . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
SERVICE COMPANIES
XYZSERVICE CO
123 Maple
999.9999
4. If you have a problem*...
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
FSP is a registered trademark
0
of Whirlpool Corporation for
quality parts. look for this
FSP
symbol of quality whenever
you need a replacement part
R for your Whirlpool appliance.
FSP replacement parts
will fit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance.
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