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MAINTENANCE AND WARRANTY
SERVICE POLICY/ CUSTOMER RESOURCE CENTER
SERVICE POLICY
This Service Policy is valid in the United States only. This applies to Humminbird units returned to our
factory in Eufaula, Alabama, and is subject to change without notice.
All repair work is performed by factory-trained technicians to meet exacting factory specifications.
Factory serviced units go through the same rigorous testing and quality control inspection as new
production units.
Even though you’ll probably never need to take advantage of our incredible service guarantee, it’s
good to know that we back our units this well. We do it because you deserve the best. We will make
every effort to repair your unit within three working days from the receipt of your unit. This does not
include shipping time to and from our factory. Units received on Friday are usually shipped by
Wednesday, units received Monday are usually shipped by Thursday, etc.
We reserve the right to deem any product unserviceable when replacement parts are no longer rea-
sonably available or impossible to obtain.
After the original warranty period, a standard flat rate service charge will be assessed for each repair
(physical damage and missing parts are not included). Please call our Customer Support Department
to verify the service charge for your unit.
If charges are not prepaid, the unit will be returned C.O.D. If you are experiencing problems related
to bottom or depth readings, please send your transducer along with your unit when sending for repair.
CUSTOMER RESOURCE CENTER
If you have any questions, call our Humminbird Customer Resource Center Hotline:
1-334-687-0503
Throughout the U.S. and Canada, hours are Monday-Friday, 8:15 a.m. to
4:45 p.m. Central time.
Or visit our web site: www.humminbird.com for Product
Support and
troubleshooting guides.
Humminbird
Service Department
108 Maple Lane
Eufaula, AL 36027
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