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Troubleshooting
Problem Possible Solution
The message “Not supported sound
format” appears.
Cause: Digital Audio rather than
AC-3 (such as DTS, MPEG-1 or
MPEG-2) was entered for Audio
when SPDIF Input is selected in the
Component Mode resulting in
displaying this message with no
picture.
The picture quality is poor in the
Component Mode despite setting
480p.
Cause: To enable the wireless signal
transmission for 480p input, it is
converted to 480i before MPEG
Encoding.
After selecting the STB Mode of the
Remote Control, AV Center does not
respond to the Remote Control.
Cause: The Remote Control of AV
Center only turns power ON and
OFF, but cannot respond to other
Remote Control keys.
The message “Not available in the
current mode.” appears.
Cause: Input of unavailable function
keys (e.g. trying to switch a channel
in External Input mode) may cause
the message to appear.
Solution: AV Center cannot handle the Audio Mode except AC-3. Switch the input
to AC-3, or alternatively select Set-Up in the Menu, move to Sound In/Out then
switch Digital Input to Lt/Rt.
Note: Digital Audio inputs except AC-3 might cause a severe damage to the
system. Please use Dolby Digital as a digital audio input.
Solution: MPEG Encoding of 480p is not possible in the current consumer
electronics technology as it is, so viewing the original 480p picture quality is
limited.
Solution: Set the Remote Control to the TV Mode and perform all controls on
the PDP.
Solution: Please try to use other menu keys that are available.
PDP (Continued)
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