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0150-067A
9 WARRANTY AND SERVICE
9.1 Factory Service
Warning: Do not open the top cover or attempt to service the unit, as this may expose you to dangerous
voltages and other hazards. Programmer maintenance of this unit is limited to external cleaning and inspection.
Refer all servicing to qualified personnel.
If the unit requires factory service, contact the dealer who supplied the unit to you for the correct
procedures on returning the unit to the factory or the nearest factory service centre.
If the dealer is not available, contact the manufacturer of the unit as detailed below and request a
Return Material Authorization number (RMA). The unit’s serial number must be provided before a
RMA number can be issued. Units returned to the factory for service must have freight and insurance
prepaid, and must show the RMA number clearly on all shipping documents. The failure symptoms
must be clearly described by the operator and enclosed with the unit together with a copy of the
original suppliers invoice. Failure to comply with these instructions will delay service of the unit, and
may result in the unit not being accepted by the Repair Centre.
Factory Address
Norbain
Vista
Norbain SD Ltd.
Norbain House
Eskdale Road
Winnersh Triangle
Wokingham
Berkshire
England
RG41 5TS
Telephone: +44 (0) 118 944 0123
Fax: +44 (0) 118 944 0999
For warranty information, see the following page