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50 Chapter 4 Problem, Meet Solution
Occasionally,youmayhaveproblemswhileworkingwithyourMacBookPro.Read
onfortroubleshootingtipstotrywhenyouhaveaproblem.Youcanalsondmore
troubleshootinginformationinMacHelpandontheMacBookProSupportwebsiteat
www.apple.com/support/macbookpro.
WhenyouexperienceaproblemworkingwithyourMacBookPro,thereisusually
asimpleandquicksolution.Thinkabouttheconditionsthatleduptotheproblem.
Makinganoteofthingsyoudidbeforetheproblemoccurredwillhelpyounarrow
downpossiblecausesandndtheanswersyouneed.Thingstonoteinclude:
 Theapplicationsyouwereusingwhentheproblemoccurred.Problemsthatoccur
onlywithaspecicapplicationmightindicatethattheapplicationisnotcompatible
withtheversionoftheMacOSinstalledonyourcomputer.
 Anynewsoftwarethatyouinstalled,especiallysoftwarethataddeditemstothe
Systemfolder.
 Anynewhardwarethatyouinstalled,suchasadditionalmemoryoraperipheral.