Troubleshooting
293
Random Spots/Blurred Images
The Entire Output Is Blank
If this issue appears, contact Dell.
Streaks Appear on the Output
If this issue appears, contact Dell.
Action Yes No
1 Ensure that the toner cartridges are installed correctly. See
"Installing a
Toner Cartridge" on page 264.
Is the problem recovered?
The task is complete. Go to action 2.
2
If you use non-Dell brand toner cartridges, install Dell brand toner
cartridges.
Is the problem recovered?
The task is complete. Go to action 3.
3
Clean up the fusing unit.
a
Load one sheet of paper in the standard 150 sheet tray, and then print
a solid image all over paper.
b
Load the printed sheet with the side to be printed on facing down,
and then print a blank sheet of paper.
Is the problem recovered?
The task is complete. Contact Dell.
