
85
Troubleshooting
In this section
Troubleshooting resources............................................................................................................85
Server diagnostic steps .................................................................................................................86
Important safety information........................................................................................................86
Preparing the server for diagnosis ................................................................................................90
Symptom information...................................................................................................................91
Service notifications .....................................................................................................................91
Loose connections ........................................................................................................................91
Diagnostic steps............................................................................................................................92
POST error messages and beep codes ........................................................................................109
Other information resources .......................................................................................................109
Troubleshooting resources
The HP ProLiant Servers Troubleshooting Guide provides simple procedures for
resolving common problems as well as a comprehensive course of action for
fault isolation and identification, error message interpretation, issue resolution,
and software maintenance.
To obtain the guide, refer to any of the following sources and then select the HP
ProLiant Servers Troubleshooting Guide.
• The server-specific Documentation CD
• The Business Support Center on the HP website
(http://www.hp.com/support
). You can find the guide by using the navigation
features on the HP website.
• The Technical Documentation website (http://www.docs.hp.com
). Select
Enterprise Servers, Workstations and Systems Hardware, and then the
appropriate server.