Troubleshooting
131SSL1016 Tape Autoloader Reference Guide
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Table 14: Error Messages
Error Message Description Suggested Repair
00 - 25 General software
flags
■ Power cycle the autoloader and run the Health test.
■ Check HP website for firmware updates.
26 Message Send ID
error
■ Check SCSI Bus cables and terminators.
■ Make sure the host bus adapter is installed,
detected, and configured properly.
■ Power cycle autoloader. Repeat checks after power
cycle.
27 Message bad
■ Check SCSI bus cables and terminators.
■ Make sure the host bus adapter is installed,
detected, and configured properly.
■ Power cycle autoloader. Repeat checks after power
cycle.
28 Message parameter
bad
■ Check host device driver.
■ Make sure the software application is supported,
has the autoloader correctly configured, and has
the latest patches installed.
■ Check SCSI bus cables and terminators.
■ Make sure the host bus adapter is installed,
detected, and configured properly.
■ Power cycle autoloader. Repeat checks after power
cycle.
29 Invalid element
■ Check host device driver.
■ Make sure the software application is supported,
has the autoloader correctly configured, and has
the latest patches installed.
■ Power cycle autoloader. Repeat checks after power
cycle.
