Zire™ 72 Handheld 642
CHAPTER 29 Common Questions
7. Do one of the following:
• If your handheld still has problems, review this Common Questions section for solutions to
the problem. Fix the problem before reinstalling the third-party applications.
• If your handheld no longer has problems, install the third-party applications one application
at a time using the following procedure:
a. Open the Backup folder you moved to the Windows desktop in step 3.
b. Double-click a PRC file. The palmOne™ Quick Install window opens with the PRC file
listed.
c. Click Done.
d. Synchronize your handheld with your computer.
e. Operate your handheld and try to replicate problem operations.
f. Do one of the following:
• If installing the application re-creates your problem, remove the application and
contact the application developer for a solution. Continue to reinstall your
applications one application at a time to make sure another application is not creating
a problem.
• If installing the application does not cause a problem, go to step a and reinstall
another application.
