38
Additional Information
Troubleshooting (continued)
Possible causeSymptom
Solutions
Good picture
No sound
Dotted lines or stripes
Double images or
“ghosts”
No color
Abnormal color patches
TV cannot receive stereo
broadcast signal.
• The volume level is too
low.
• The sound is muted.
• The broadcast signal has a
transmission problem.
• There is local interference
from cars, neon signs, hair
dryers, power generators,
etc.
• Broadcast signals are
reflected by nearby
mountains or buildings.
• The antenna direction
needs adjustment.
• Use of a booster is
inappropriate.
• The color level setting is
too low.
• The color system setting is
inappropriate.
• The antenna direction
needs adjustment.
• There is magnetic
disturbance from external
speakers or other
equipment.
• The stereo reception setting
is inappropriate.
• Press ¸ + to increase the volume level.
• Press ¤ to cancel the muting.
• Press A/B until better sound is
heard.
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the FINE tuning feature. (page 36)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Display the A/V CONTROL menu and
select “ADJUST” in PICTURE MODE,
then adjust the COLOR level. (page 28)
• Display the CH. PRESET menu and
check the color system (COL SYS)
setting (usually set this to AUTO).
(page 34)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Locate external speakers or other
equipment away from the TV. Press U
(main power) on the TV to turn off the
TV for about five minutes, then turn it
on again.
• Press A/B until “AUTO” appears on
the screen.
