Diagnostic information 2-45
200 .08 Input sensor covered too
quickly
• Paper pre-staged in path.
• Bouncy input sensor.
• Check MPF and friction pad.
• Fan media and stack flat in
tray or MPF.
• Use different media.
200 .09 Did not receive proper
motor feedback to start
laser servo.
Motor connections Check the main drive motor
cable connections.
If no problem is found with
motor connections, go to “Main
drive service check” on
page 2-105.
200 .10 Printhead motor not
locked when page
crosses input sensor
• Printhead lock signal not working.
• Printhead control not working.
Go to “Printhead service
check” on page 2-122.
200 .11 Printhead motor fell out
of lock after page arrives
at input sensor
• Paper pre-staged in path.
• Lock signal went away.
Go to “Printhead service
check” on page 2-122.
200 .13 Input sensor covered
during warm-up
sequence.
Page still covering input sensor. Go to “Input sensor service
check” on page 2-102.
200 .16 Main drive motor error
possibly due to
mechanical load.
Main drive motor not working. Go to “Main drive service
check” on page 2-105.
200 .32 Detected cover switch
bounce.
• Upper cover not fully closed.
• Cover switch not functioning
correctly.
Go to “Cover closed switch/
cable service check” on
page 2-80.
201 .00 Page did not reach exit
sensor. Fuser page
count between 0 and
99,999.
• Page jammed on fuser input guide.
• Page did not enter or exit fuser nip
cleanly.
• Exit sensor not functioning correctly.
• Check fuser entry guide for
toner build up.
• Check fuser for wear or
contamination. If problem is
found, replace the fuser
assembly. See “Fuser
assembly removal” on
page 4-26.
• The fuser exit sensor may
not be functioning properly.
Go to “Fuser exit sensor
service check” on
page 2-92.
201 .01 Main drive motor
identification failed.
Fuser page count
between 0 and 99,999.
Main drive motor not working. Check motor connections to
motor and system board. If no
problem is found, go to “Main
drive service check” on
page 2-105.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Error
code
Sub
codes
Description Possible causes Action
