Ifyou need service or assistance,
we suggest you follow these four steps:
1
l
Before calling for assistance.. .
Performance problems often result from
little things You can find and fix Yourself with-
out tools of any kind.
If nothlng operates:
l
Is the oven correctly wired to a live circuit
with the proper voltage? (See lnstallatlon
Instructlons.)
l
Have You checked the main fuse or circuit-
breaker box?
If the oven will not operate:
l
Is the Oven Selector turned to a setting
(BAKE or BROIL, but not TIMED BAKE]?
l
Is the Oven Temperature Control turned to a
temperature setting?
If the self-cleaning cycle will not operate:
l
Are the Oven Selector and Oven Tempera-
ture Control set to “CLEAN”?
l
Does the Start Time dial show the correct
time of day?
l
Is the Stop Time dial set ahead to the time
You want the cleaning cycle to stop?
l
Is the Lock Lever all the way to the right?
(The Clean Light will come on.)
If cooklng results aren’t what you expect:
l
Is the oven level?
l
Are You using pans recommended in the
Cooklng Gulde?
l
If baking, have You allowed 11/, inches to 2
inches (4-5 cm) on all sides of the pans for
air circulation?
l
Does the oven temperature seem too low or
too high? See page 4. “Resetting the oven
temperature control.”
l
Have You preheated the oven as the recipe
calls for?
l
Are the pans the size called for in the
recipe?
l
Are You following a tested recipe from a
reliable source?
See the Cooklng Gulde for more informa-
tion on cooking problems and how to solve
them.
2
l
If you need assistance * . . .
Call the WhIrlpool COOL-LINE* service as-
sbtance telephone number. Dlal free from:
Contlnental U.S. . . . . . . . .
(800) 253- 1301
Mlchlgan . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 6 Hawall . . . . . . . . (800) 253-l 121
and talk with one of our trained Consultants.
The Consultant can instruct You in how to ob-
tain satisfactory operation from Your appli-
ance or, if service is necessary, recommend a
qualified service company in Your area.
3
l
If you need service*. . .
Whirlpool has a
nationwide net-
SYMBOL
OF OUALITY
SERVICE
vice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service, anywhere in the United
States. To locate TECH-CARE service in Your
area, call our COOL-LINE service assistance
telephone number [see Step 2) or look in Your
telephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLO-
ELECTRICALAPPLIANCES-
MAJOR-SERVICE I REPAIR
MAJOR-REPAIRING 6 PARTS
WHIRLPOOLAPPLIANCES OR WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
FRANCHISEOTECH-CARESERVICE
SERVICE CO.MP.4.VIES
SERVICE COMPANIES
XYZSERVICECO
XYZSERVICE CO
123 Maple
999-9999
123 Maple 999.9999
OR
WASHING MACHINES, DRYERS
6 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEOTECHCARESERVICE
SERVICE (‘O.MPA.L’IES
XYZSERVICECO
123 Maple
999.9999
14
