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11
IP Telephony Communication System Features
• Automated Attendant
– Reduce Cal Load On Receptionist (No Receptionist)
– Professional Welcome for All Callers
– Single Number Access to All Employees
– Guaranteed Call Completion
– Fast, Easy Set-Up and Maintenance
• Automatic Call Distribution / Routing
• Bridged / Shared Line Call Appearance
• Call Transfer
– Attended
– Blind
• Call Forwarding
– When Busy
– When Not Answered
– All Calls
• Find-me
– Simultaneously Ring Multiple Phones
• Local and Corporate Directory
• Call Pickup
• Group Paging
• Intercom
• Call Hunt Groups
– Sequential
– Round Robin
– Random
• Voice Mail Integration with SP
• Music on Hold
– Locally Stored
– Network Based
• Do Not Disturb
• Three Party Conference Calling
• Call Park and Retrieve from Any
Station