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How do you get service? If your product requires troubleshooting
or warranty service, contact your merchant. If you are unable to
contact your merchant, or the merchant is unable to provide
service, contact Xantrex directly at:
Direct returns may be performed according to the Xantrex Return
Material Authorization Policy described in your product manual.
For some products, Xantrex maintains a network of regional
Authorized Service Centers. Call Xantrex or check our website to
see if your product can be repaired at one of these facilities.
What proof of purchase is required? In any warranty claim,
dated proof of purchase must accompany the product and the
product must not have been disassembled or modified without
prior written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
• The dated purchase receipt from the original purchase of the
product at point of sale to the end user, or
• The dated dealer invoice or purchase receipt showing original
equipment manufacturer (OEM) status, or
• The dated invoice or purchase receipt showing the product
exchanged under warranty
Telephone: 1 360 925 5097 (direct)
Fax: 1 360 925 5143 (direct)
Email: customerservice@xantrex.com
Xantrex150E.book Page 18 Thursday, February 16, 2006 10:07 AM