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shipment to the customer, whichever is greater. All replaced
products and all parts removed from repaired products
become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the
product, and return shipment to the customer via a Xantrex-
selected non-expedited surface freight within the contiguous
United States and Canada. Alaska and Hawaii are excluded.
Contact Xantrex Customer Service for details on freight
policy for return shipments outside of the contiguous United
States and Canada.
How do you get service? If your product requires
troubleshooting or warranty service, contact your merchant.
If you are unable to contact your merchant, or the merchant
is unable to provide service, contact Xantrex directly at:
Direct returns may be performed according to the Xantrex
Return Material Authorization Policy described in your
product manual. For some products, Xantrex maintains a
Telephone: 1 800 394 0440 (toll free North America)
1 360 925 5097 (direct)
Fax: 1 800 994 7828 (toll free North America)
1 360 925 5143 (direct)
Email: customerservice@xantrex.com