Problem Possible Cause Remedy
Oven will not
turn on.
The oven door is not closed
securely.
Make sure the door is closed completely.
Oven diplays “LOC” Press and hold the STOP/CANCEL button 4
seconds to disable control panel safety lock.
Oven will not
start cooking.
The door is not closed
completely.
Close the oven door securely.
START was not pressed after
programming.
Press START.
Another program is already
entered into the oven
Press STOP/CANCEL twice to cancel the
previous program, enter a new program, and
press START.
The program is not correct. Program again according to the Basic Oven
Operating Instructions.
STOP/CANCEL has been
pressed accidentally
Program oven again.
Arcing or
sparking
Metallic or other inappropri-
ate materials are being used
in food preparation.
Remove metal objects. Use microwave-safe
utensils only.
The oven is operated when
empty.
Do not operate the oven when empty.
Spilled food remains inside
the oven.
Clean the interior of the oven with a damp
sponge or paper towel.
Unevenly
cooked
foods and/or
undercooked
foods
Metallic or other inappropri-
ate materials are being used
in food preparation.
Remove metal objects. Use microwave-safe
utensils only.
Cooking time or power level is
not suitable.
Use correct power level, cooking time, or
multistage cooking, as appropriate. Follow
package directions or consult cooking
guidelines in Section 7, page 19-21.
Food is not turned or stirred. Turn food over, break apart, or stir as appro-
priate halfway through cooking time.
Food was not completely
defrosted.
Defrost food completely before cooking.
Uneven,
incomplete
defrosting
Metallic or other inappropriate
materials are being used in
food preparation.
Remove metal objects. Use microwave-safe
utensils only.
Cooking time or power level is
not suitable.
Use correct power level, cooking time, or
multistage cooking, as appropriate. Follow
package directions or consult cooking
guidelines in Section 7, page 19-21.
The turntable
wobbles.
The turntable is not positioned
properly on the roller ring or
there is food under the
roller ring.
Take out the turntable and roller ring. Wipe
with a damp cloth and reinstall the roller
ring and turntable properly
When the
oven is oper-
ating, there
is noise com-
ing from the
glass tray.
The roller ring and oven
bottom are dirty.
Clean these parts according to the
instructions in Section 6, page 18-19.
The word
LOC appears
in the display.
The safety lock is activated. Deactivate the safety lock by pressing and
holding STOP/CANCEL for 4 seconds.
32
Microwave Owner’s Manual
