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Troubleshooting
28 312865R
Error Codes
Error codes are listed below. Even in an error condition the unit keeps track of the amount dispensed. With any error
code displayed you can:
• Select Manual option on Home Screen.
Error code is cleared. Unit switches to Manual mode and dispensed amount is displayed.
• Select reset option.
Error code is cleared, Unit switches to Auto mode and the present amount is displayed.
Error Code Cause Solution
Err 1 Battery voltage is low Change battery, page 29.
Err 2
Switch Error: Error occurred with
pick-up in internal gear.
or
Ensure that your flow rate is not
higher than 14 gpm (37.8 lpm). For
further assistance, contact your
Graco distributor.
Unit was dropped or unit encoun-
tered excessive vibration during ship-
ping.
Select Reset, item G, page 21.
Err 4
Flow has continued after it should
have shut off.
or
Check for low battery symbol and
replace batteries if indicated, page
29. For further assistance, contact
your Graco distributor.
Flow has occurred in lockout condi-
tion.
Navigate to Home screen. Then
re-enter Dispense Screen.
Err 5
In Manual Mode only.
The unit has dispensed the shut-off
default amount and has stopped fluid
flow.
Select Reset, item G, page 21 and
dispense again.To change the
shut-off default amount, see
Units/Limits Screen, page 15.
Err 6
A present dispense amount of zero
was entered for the dispense or is
stored as the default and a Preset
dispense was attempted.
Enter an amount that is not zero. See
Preset Dispense Screen, page 22.
Err7
Battery voltage is too low.
or
Change battery, page 29.
CAP ERROR: Error has occurred in
control.
Replace the electronic bezel assem-
bly. (See Manual Meters Parts page
36 or Preset Meters Parts page 38 to
identify which kit is required for your
meter).