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TS Series Conveyors Technical Manual 7610-002-98-29
Issued: 02-15-2006 Revised: N/A
SECTION 4: TROUBLESHOOTING
COMMON PROBLEMS
30
WARNING: Inspection, testing and repair of electrical equipment should only be performed by a qualified ser-
vice technician. Many of the tests require that the unit have power to it and live electrical components be
exposed. USE EXTREME CAUTION WHEN TESTING THE MACHINE.
Problem: Nothing on dishmachine operates. The power switch is ON and the power indicator light is OFF.
1. Machine is not wired correctly to incoming power source. Have an electrician verify wiring.
2. Machine circuit breaker is tripped. Reset the circuit breaker. If it trips again, contact an electrician to verify the machine amp
draw.
3. Service breaker is tripped. Reset the service breaker. If it trips again, contact an electrician to verify the machine amp draw.
Problem: Machine will not fill. The power switch is ON and the power indicator light is ON.
1. No water supply to machine. Verify that water lines have been connected to the machine.
2. Dishmachine doors are not closed. Close doors completely.
3. Incoming water solenoid valve damaged/faulty. Verify that the valve is operating. If not, replace.
4. Tank floats faulty. Verify the wiring of the floats. Verify that no debris is jamming the floats. Replace if necessary.
Problem: Machine fills, but fill is weak.
1. Low incoming water pressure. Verify that incoming water pressure during fill is 20 ±5 PSI.
2. Incoming water solenoid is clogged. Verify that debris is not entrapped in valve. If so, remove debris.
Problem: Low wash tank temperature.
1. Low incoming water temperature. Verify that the incoming water temperature matches what is indicated on the machine data
plate.
2. Heater not energizing. Verify that the wash tank heater is operating. If not, replace.
3. Low incoming voltage. Have an electrician verify that the power coming to the machine is the same as indicated on the data
plate.
Problem: Low wash arm pressure, poor spray pattern.
1. Clogged wash arm nozzles. Verify that nozzles are not clogged with debris. If so, remove debris.
2. Clogged wash tank or wash pump strainers. Clean out strainers if necessary.
3. Worn wash pump impeller. Verify status of impeller, replace if necessary.
Problem: Low prewash arm pressure, poor spray pattern.
1. Clogged prewash arm nozzles. Verify that nozzles are not clogged with debris. If so, remove debris.
2. Clogged prewash tank or prewash pump strainers. Clean out strainers if necessary.
3. Worn prewash pump impeller. Verify status of impeller, replace if necessary.
Problem: Inadequate rinse.
1. Low incoming water pressure. Verify that incoming water pressure during fill is 20 ±5 PSI.
2. Incoming water solenoid is clogged. Verify that debris is not entrapped in valve. If so, remove debris.
Problem: Pawl bar does not move.
1. Failed or broken overload spring. Replace spring if necessary.
2. No power to the drive motor/failed drive motor. Verify power and wiring connections to the motor. If necessary, replace the
motor.
3. Pawl bar not properly installed. Verify that the pawl bar is installed correctly.