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Hunt Group
Hunt Group
sends incoming calls directly to an extension in
the specified group 1–6. Programmed using option 1 of Group
Call Distribution {#206}.
VMS-Mail
Voice Mail coverage of personal line by PARTNER MAIL or
PARTNER MAIL VS
, which must be purchased separately.
Sends unanswered incoming calls directly to the line owner’s
mailbox.
NOTE: You can use option 3 of Group Call Distribution {#206}
or
Line Coverage Extension {#208} to specify VMS-Mail lines
for ownership. With the #206 option, calls are routed to the
user’s voice mailbox after four rings. The #208 option provides
more flexibility because calls are routed after the number of
rings specified with VMS Cover Rings {#117}, if the extension
has VMS Cover on. The user also can turn on Do Not Disturb
to send calls on the owned line immediately to VMS coverage.
Write User’s Name for Personal or Owned Line
or Identify Equipment for Dedicated Line
For a personal, owned, or dedicated line, write the user name or equipment
description (for example, “Fax”); otherwise, leave blank. (If another user
provides backup call coverage on the line, note the name of that user in
parentheses.) Use Form B2 to record custom extension assignments.
Check if Caller ID Service
Check this column to indicate lines on which local telephone company Caller
ID service is provided. For dial-code features that support this service, see
Form C.
Form A Supplemental Instructions:
System Configuration
Salesperson completes items 1–11.
Sales Support Representative completes items 12–14.
7. System Lines
Enter information about individual lines in the table. Be sure to list the lines
assigned to
all
extensions first, followed by personal and dedicated lines.
Write R if Rotary (Dial Pulse) Line {#201}
Leave blank for touch-tone lines.
Line Coverage—You can select one per line
If desired, identify an automated answering option for incoming calls on each
line. (If all calls on a line should be covered by a human operator, leave all
line coverage columns blank for that line.) To avoid confusing callers, it is
recommended that
only
one of the
AA
or
VMS-AA
options be used to
handle incoming calls throughout the system.
AA
Automated attendant
, which must be purchased separately.
VMS-AA
Automated Attendant service of PARTNER MAIL
®
or
PARTNER MAIL VS
®
, which must be purchased separately. If
the receptionist does not answer an incoming call, VMS-AA
lets the caller select an extension or route. Programmed using
option 1 of Group Call Distribution {#206} for Hunt Group 7.