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During the in-place upgrade process, you upgrade one of the BlackBerry Enterprise Server instances, install a
BlackBerry Administration Service, and upgrade the BlackBerry Configuration Database. After you upgrade the
BlackBerry Enterprise Server instance and the BlackBerry Configuration Database, you can upgrade the remaining
BlackBerry Enterprise Server instances one at a time.
For example, ABC Company, a consulting firm, has a head office in Toronto, Canada. The company has 500 consultants
that work from home and access their email messages and other resources over a VPN connection, and approximately
300 employees that work from the head office. The organization's IT systems, which include the BlackBerry Enterprise
Server instances, Microsoft® SQL Server® that hosts the BlackBerry Configuration Database, and Microsoft® Exchange
servers, are located in the data center at the head office. The organization's infrastructure includes the following
configurations:
• The BlackBerry Configuration Database uses the BlackBerry Enterprise Server 4.1 SP7 schema.
• The Microsoft SQL Server that hosts the BlackBerry Configuration Database is on a computer that is separate
from the computers that host the BlackBerry Enterprise Server instances.
• The help desk employees use BlackBerry Manager version 4.1 SP7 to manage the BlackBerry Enterprise Server.
• The BlackBerry Enterprise Server instances, Microsoft SQL Server, and Microsoft Exchange servers are located
on the same high-speed LAN.
If your organization's environment is similar to ABC Company, you can consider using an in-place upgrade process
to upgrade your organization's BlackBerry Enterprise Server environment.
Tasks for upgrading the BlackBerry Domain when your organization's
infrastructure is in one location
Task Resource
Verify that your organization's environment meets the
system requirements for the latest BlackBerry®
Enterprise Server version.
"System requirements" in the BlackBerry Enterprise
Server Upgrade Guide
Prepare the BlackBerry Domain for the upgrade process. "Preupgrade tasks" in the BlackBerry Enterprise Server
Upgrade Guide
Stop all administration of the BlackBerry Domain. —
Upgrade a BlackBerry Enterprise Server using an in-
place upgrade process. During the upgrade process,
select the existing BlackBerry Configuration Database
and install the BlackBerry Administration Service.
"Upgrading the BlackBerry Enterprise Server software
by overwriting the existing version" in the BlackBerry
Enterprise Server Upgrade Guide
Create administrative roles and administrator accounts. "Creating administrator accounts" in the BlackBerry
Enterprise Server Administration Guide
Resume administration of the BlackBerry Domain using
the BlackBerry Administration Service.
—
Remove all BlackBerry Manager instances from the
BlackBerry Domain.
"Removing BlackBerry Enterprise Server software" in
the BlackBerry Enterprise Server Installation Guide
Upgrade Planning Guide
Planning to upgrade the BlackBerry Domain when your organization's infrastructure is in one
location
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