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Contents
1 Overview: BlackBerry Enterprise Server........................................................................................................... 3
2 Upgrading a BlackBerry Enterprise Server environment.................................................................................. 4
Supported BlackBerry Enterprise Server versions that you can upgrade......................................................... 4
Deployment implications of upgrading a BlackBerry Enterprise Server environment..................................... 4
Upgrading a BlackBerry Enterprise Server and a BlackBerry Configuration Database that are configured for
replication......................................................................................................................................................... 5
Upgrading a BlackBerry Enterprise Server in a segmented network................................................................ 6
Upgrading the BlackBerry Enterprise Server in a Wi-Fi environment............................................................... 6
Managing a mixed-version environment.......................................................................................................... 7
Best practice: Preparing to upgrade the BlackBerry Enterprise Server............................................................ 7
3 Upgrading BlackBerry Enterprise Server components...................................................................................... 10
Replacing the BlackBerry Manager with the BlackBerry Administration Service............................................. 10
Upgrade implications for the BlackBerry Configuration Database................................................................... 10
Upgrade implications for the BlackBerry Attachment Service.......................................................................... 10
Upgrade implications for the BlackBerry Collaboration Service....................................................................... 11
Upgrade implications for the BlackBerry MDS Connection Service.................................................................. 11
Upgrade implications for a BlackBerry Enterprise Server connection to a remote BlackBerry MDS
Connection Service or BlackBerry Collaboration Service.................................................................................. 12
Upgrade implications for the BlackBerry Monitoring Service........................................................................... 12
Upgrade implications for the BlackBerry Router.............................................................................................. 13
Upgrade implications for the BlackBerry Web Desktop Manager.................................................................... 13
4 Upgrading a standalone BlackBerry Enterprise Server..................................................................................... 14
5 Upgrading a BlackBerry Domain....................................................................................................................... 15
Planning to upgrade the BlackBerry Domain when your organization's infrastructure is in one location....... 15
Tasks for upgrading the BlackBerry Domain when your organization's infrastructure is in one location. 16
Planning to upgrade the BlackBerry Domain in phases when your organization's infrastructure is in one
location............................................................................................................................................................. 17
Tasks for upgrading the BlackBerry Domain in phases when your organization's infrastructure is in
one location............................................................................................................................................... 17
Planning to upgrade the BlackBerry Domain and test the latest version during the upgrade process............ 18
Tasks for upgrading the BlackBerry Domain and testing the latest version.............................................. 18
Planning to upgrade the BlackBerry Domain when moving to new hardware................................................. 19
Tasks for upgrading the BlackBerry Domain when moving to new hardware........................................... 20
Planning to upgrade an existing BlackBerry Domain to a new BlackBerry Domain.......................................... 20