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SBC Unified Communications Lite User Guide SBC Unified Communications Lite User Guide
Welcome to SBC Unified Communications Lite
Welcome. Prepare to have your communications life changed. It may sound like a bold statement, but that
is what you'll experience when you get to know and understand your new service. You may be thinking that
lots of features might take a lot of time to learn. SBC Unified Communications (UC) Lite does a lot, but
is also very easy to use ... once you understand the basics.
How Does SBC Unified Communications Lite Work?
SBC Unified Communications Lite is a service that unifies voice, fax, and email communications,
making them easily accessible to you from any touch-tone telephone or personal computer. SBC Unified
Communications Lite incorporates the latest convergent architecture to save you time and money, no
matter where you are or how you communicate.
SBC Unified Communications Lite combines your voice mail messages and faxes with your email messages
allowing you to retrieve all the messages from either the telephone or on the web. Listed below are some
of the great features that are in your control with SBC Unified Communications Lite :
• Manage voice mail messages.
• Receive fax messages and forward them via telephone or print them out using your computer.
• Read email anywhere, anytime over the Internet from a personal computer.
• Hear your email messages over the telephone.
The first section of this guide will help you set up your new mailbox.
Once you have set up your service, you can start by learning the basics in the section of this guide called the
Quick Start Guide. The Quick Start Guide briefly takes you through using your service so you can experience
just how efficient and convenient your SBC Unified Communications Lite service is.
The remaining sections of this guide will help you understand how the different features of your service
work so you can get the most out of your SBC Unified Communications Lite service.
If you have any further questions, please don't hesitate to call SBC Unified Communications Customer Care
at 1-888-300-6500, Monday-Friday 7am-7pm Central Time, or email us at: SBCUCCare@sbc.com.
We are ready to answer any and all questions related to the SBC Unified Communications Lite service and
to provide help with setup.
Table of Contents
Welcome to SBC Unified Communications Lite
SBC Unified Communications Lite – System Requirements
1
Setting Up Your SBC Unified Communications Lite Mailbox 2
Using the Computer to Access Your Mailbox 2
Using the Telephone to Access Your Mailbox 2
Accessing Your Mailbox From Your Phone Number 3
Accessing Your Mailbox From Another Telephone 3
Quick Start Guide 4
Using SBC Unified Communications (UC) Lite 5
Using the Phone to Check for Messages 5
Using the Computer to Check for Messages 6
**Fast Login, PIN Skip, and Autoplay 6
Sending a Voice Message 7
Distribution Lists 8
Email Signature 9
Telephone Greetings 9
Mailbox Settings 11
Message Notification Settings 12
Key Contact List 14
Additional Features of SBC Unified Communications Lite 14
Telephone Navigation Map 19
Frequently Asked Questions 21
SBC Unified Communications Lite Definition of Terms (Glossary) 23
Terms and Conditions 24