Filter
Top Products
During the Limited Warranty Term, if the product you return to us proves
to be defective in materials or workmanship and not for the reasons which
would otherwise disqualify it (as explained above), we will:
x Repair the product or, if we are unable to repair it, replace
it with a comparable product that is new or refurbished;
x Or, as an alternative, at West Marine’s option, we will
refund you the original purchase price;
x If we repair or replace the product, we will return the
repaired or replacement product to you; and
x Pay to ship the repaired or replacement product to you
if you use an address in the United States (excluding
Puerto Rico and U.S. possessions and territories).
Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we
will notify you of this when we return your product to you to the address
you provide us in the United States (excluding Puerto Rico and U.S.
possessions and territories).
We use new and refurbished parts made by various manufacturers
in performing warranty repairs and in building replacement parts and
systems. Refurbished parts and systems are parts or systems that have
been returned to West Marine, some of which were never used by a
customer. Replacement parts and systems are covered for the remaining
time left in the Limited Warranty Term for the product you bought. West
Marine owns all parts removed from repaired products.
Cleaning, polishing, lubricating, replacing lters, tuning, replacing worn
parts, using your purchased product according to the user’s manual, and
regularly maintaining your purchased product is your responsibility.
Service will be provided to you under the terms of the Plus Protection Plan
contract. Please refer to that contract for details on how to obtain service.