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TROUBLE SHOOTING GUIDE
TROUBLE SHOOTING GUIDE
PROBLEM POSSIBLE CAUSES WHAT TO DO
Coffee does not run through Machine is not turned on or plugged in Ensure the machine is plugged in, switched on
at the power outlet and the ‘ON/OFF’ button is in
the ‘ON’ position.
Water tank is empty Refer to step 1 – Filling the water tank on page 13.
Selector Control not in ‘Espresso’ position Turn the selector control to the ‘Espresso’ position.
Coffee grind is too fine Ensure you use a suitable espresso grind. Refer to
‘The Grind’ on page 21.
Too much coffee in the filter Refer to ‘Preparing the coffee’ on page 14.
Coffee tamped too firmly Refer to ‘Tamping the coffee’ on page 14.
The filter is blocked Use the fine pin on the cleaning tool to clear the
holes. Please refer to ‘Cleaning the filters’ on page 26.
Coffee runs out too quickly The coffee grind is too coarse Ensure you use a suitable espresso grind. Refer to
‘The Grind’ on page 21.
Not enough coffee in the filter Refer to ‘Preparing the coffee’ on page 14.
Coffee not tamped firmly enough Refer to ‘Preparing the coffee’ on page 14.