PROBLEM POSSIBLE CAUSES WHAT TO DO
Coffee runs out around the Filter holder is not inserted in the brew Refer to ‘Inserting the filter holder’ on page 15.
edge of the filter holder head properly
There are coffee grounds around the filter rim Clean any excess coffee from the rim of the filter
holder to ensure a proper fit into the brew head.
Too much coffee in the filter Refer to ‘Preparing the coffee’ on page 14.
Coffee has been tamped too firmly Refer to ‘Tamping the coffee’ on page 14.
Incorrect filter for amount of coffee used Ensure you use the small filter for 1 cup of coffee
and the large filter for 2 cups of coffee.
Coffee filters out in drops The water tank is empty or low Refer to step 1 – Filling the water tank on page 13.
from the filter holder
Coffee grind is too fine Ensure you use a suitable espresso grind. Refer to
‘The Grind’ on page 21.
Machine is blocked by mineral deposits Decalcify the machine; please refer to ‘Decalcifying’
on Page 27.
Machine is too loud Water tank is empty Refer to step 1 – Filling the water tank on page 13.
Water tank is not securely in place Refer to step 1 – Filling the water tank on page 13.
Coffee is too weak or watery Coffee grind is not fine enough (use coffee grind Ensure you use a suitable espresso grind. Use a dark
suitable for espresso machines) roast coffee generally labelled ‘Espresso Blend’.
Refer to ‘The Grind’ on page 21.
29
TROUBLE SHOOTING GUIDE
