The system time was changed. No action required.
Possible LCD controller problem, software error, or communication error.
l Power cycle the autoloader.
l Run the Random Moves test.
l If all previous steps fail, contact support.dell.com.
Incorrect login from front panel.
l Use correct login/password.
l Remove magazines and inspect cartridges. Verify that valid barcode labels are being used on all
cartridges, and re-insert the magazines.
l If barcode labels are not being used, disable the barcode reader through the Operator Control Panel
or Remote Management Unit.
l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
l If all previous steps fail, contact support.dell.com.
Bad/Noisy Response From Bar
Code Reader
Incomplete barcode label or barcode checksum failed.
l Repeat test with new cartridge or label.
l If problems recur with the original cartridge or label, replace.
l If all previous steps fail, contact support.dell.com.
Barcode label not present.
l Apply valid barcode label to cartridge, or disable the barcode reader through the Operator Control
Panel or Remote Management Unit.
l Power cycle the autoloader.
l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
l If all previous steps fail, contact support.dell.com.
Barcode Duplicate Label Error
l Power cycle the autoloader.
l Re-run the failing diagnostic test.
l If all previous steps fail, contact support.dell.com.
Diagnostic Error, Drive
Reporting Write Protect
l Verify that valid, not data protected media is present for test.
l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
l If all previous steps fail, contact support.dell.com.
Diagnostic Error, Cleaning Tape
Inserted
Diagnostic Load Tape Prompt
This is a prompt to manually load a cartridge as required for test.
Diagnostic Unknown Tape
Format
l Verify that valid, not data protected media is present for test.
l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
l If all previous steps fail, contact support.dell.com.
Diagnostic Invalid Configuration
This is an indication that a minimum of two pieces of media are required for test.
l Insure at least two cartridges are present in the autoloader and re-run the failed test.
