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Retrotec Energy Innovations, Ltd.
DM-2A Mark II 2008-02-22
Field Replacement/Repair
Most defective parts are easily field-replaceable. This is the fastest way to get problems corrected and repairs completed.
If Retrotec agrees that Warranty Replacement Parts are required, Retrotec will ship the necessary parts to you free of
charge, and at Retrotec’s expense, using the carrier and method of our choice. Rush or Express shipments will be at your
expense.
Factory Return and Repair
All Products covered by this warranty, with the exception of air-current testers, may be returned to Retrotec for repair
and service at your expense for shipping, duty and brokerage. Returned products found to be covered under this limited
warranty will be repaired or replaced, free of charge, and returned to you at Retrotec’s expense, using the carrier and
method of our choice. Rush or Express shipments will be at your expense. Products found to be not covered under this
limited warranty will be repaired and returned to you at your expense, upon receipt of full payment for such repairs and
shipping. Products found not to be defective will be shipped back at your expense.
Immediate Exchange
Retrotec offers to send out Immediate Exchange replacement Products with the following conditions:
• The problem occurs within the first 14 days of receipt
• The product was purchased direct from Retrotec.
• Retrotec will provide a quotation for these Products including your choice of shipping. Upon full
payment of this quotation, Retrotec will ship these Immediate Exchange Products.
• Defective Products must be returned to Retrotec. Upon their return, our service personnel will assess all
Defective Products.
• If Products are found to be defective, then costs for all Products and shipping by standard delivery (non
rush), will be credited back your account.
Other Limitations
This is Retrotec’s complete warranty for the Products, and states your exclusive remedies. This limited warranty is
given in lieu of all other express warranties. Implied warranties, including without limitation, the implied warranties of
merchantability and fitness for a particular purpose, are given only if specifically required by applicable law. Otherwise,
they are specifically excluded.
No warranty is made that the software will meet your requirements or will work in combination with any hardware
or applications software products provided by third parties or that any/all defects in the software products will be
corrected.
In no event shall Retrotec be liable, whether in contract or tort (including negligence) for damages in excess of the
purchase price of the Product, or for any indirect, incidental, special or consequential damages of any kind, or loss of
revenue or profits, loss of business, loss of information or data, or other financial loss arising out of or in connection with
the ability or inability to use the Products, to the full extent these damages may be disclaimed by law.
DM-2A Mark II Dual-Channel Pressure Gauge User Manual
C: Getting Help
