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SPD Troubleshooting Guide -3- 10/25/00
SKA4 TROUBLESHOOTING.......................................................................................................................4
Boot Issues ...............................................................................................................................................................................................................5
1) My server will not power on..........................................................................................................................................................................5
2) Upon booting, my server starts beeping.....................................................................................................................................................6
3) My HDD lights went on, I heard the drives spin up, and my floppy drive light turned on, but I’m not seeing video...................6
4) I am installing adapters in my powered-down system, and my system boots up when I install a PCI adapter................................7
5) My system boots up automatically when I power on my power strip....................................................................................................7
6) The bootup process takes too long.............................................................................................................................................................8
7) I put one processor in my system, but it doesn’t boot.............................................................................................................................9
Other Issues...........................................................................................................................................................................................................10
1) Some of my hard drives show up during post and some don’t .............................................................................................................10
2) My hard drives don’t show up under Windows NT...............................................................................................................................10
3) During boot-up, a populated PCI slot powers up, then immediately powers off................................................................................11
4) The PHP push button functions under DOS, but is non-functional under an OS..............................................................................11
Intel SPD Problem Report...................................................................................................................................................................................12
Server System Configuration Information (* indicates required information).........................................................................................12
Hardware Information..................................................................................................................................................................................12
O/S Information............................................................................................................................................................................................13
Utilities Information.....................................................................................................................................................................................14
AGP/PCI/ISA Configuration.......................................................................................................................................................................14