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Warranty and Return Information
WA–2 975-0376-01-01
What proof of purchase is required? In any warranty claim, dated proof of purchase must
accompany the product and the product must not have been disassembled or modified without prior
written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
• The dated purchase receipt from the original purchase of the product at point of sale to the end
user; or
• The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM)
status; or
• The dated invoice or purchase receipt showing the product exchanged under warranty.
What does this warranty not cover? Claims are limited to repair and replacement, or if in
Xantrex's discretion that is not possible, reimbursement up to the purchase price paid for the product.
Xantrex will be liable to you only for direct damages suffered by you and only up to a maximum
amount equal to the purchase price of the product.
This Limited Warranty does not warrant uninterrupted or error-free operation of the product or cover
normal wear and tear of the product or costs related to the removal, installation, or troubleshooting of
the customer's electrical systems. This warranty does not apply to and Xantrex will not be responsible
for any defect in or damage to:
a) the product if it has been misused, neglected, improperly installed, physically damaged or altered,
either internally or externally, or damaged from improper use or use in an unsuitable environment;
b) the product if it has been subjected to fire, water, generalized corrosion, biological infestations, or
input voltage that creates operating conditions beyond the maximum or minimum limits listed in
the Xantrex product specifications including high input voltage from generators and lightning
strikes;
c) the product if repairs have been done to it other than by Xantrex or its authorized service centers
(hereafter "ASCs");
d) the product if it is used as a component part of a product expressly warranted by another
manufacturer;
e) the product if its original identification (trade-mark, serial number) markings have been defaced,
altered, or removed;
f) the product if it is located outside of the country where it was purchased; and
g) any consequential losses that are attributable to the product losing power whether by product
malfunction, installation error or misuse.
Disclaimer
Product
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN
CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE PERMITTED BY LAW, IN LIEU OF ALL OTHER
WARRANTIES, CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS
OR IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING
(WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S LIABILITY, OPERATION
OF LAW, CONDUCT, STATEMENT OR OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED
WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT
REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE
PERIOD STIPULATED UNDER THIS LIMITED WARRANTY.
XPower_Inverter_5000_Owners_Guide.book Page 2 Friday, April 4, 2008 2:59 PM