Reauestina Assistance or
Service
Before calling for assistance or service, please check “Troubleshooting” on pages 38-40. It
may save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* . . .
Call Whirlpool Consumer
Assistance Center telephone
number. Dial toll-freefrom any-
Ea
w
where in the U.S.A.:
1-800-253-l 301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary, recom-
mend a qualified service company in your
area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service* . . .
Whirlpool has a nationwide net-
work of authorized Whirlpool SERVlCE
service companies. Whirlpool ser-
vice technicians are trained to
H
fulfill the product warranty and
provide after-warranty service, anywhere in the
United States. To locate the authorized Whirl-
pool service company in your area, call our
Consumer Assistance Center telephone num-
ber (see Step 1) or look in your telephone
directory Yellow Pages under:
‘APPLIANCE-HOUSEHOLD- .WASHING MACHINES 8
MAJOR, SERVICE & REPAIR
DRYERS, SERVICE 8 REPAIR
-See, Whrlpool Applmces or See: Whirlpool Applmces or
Aulhmzed Whirlpool Serme
Aulhorlzed WhIrlpool Se~lce
(Example: XYZ Seruce Co )
(Example XYZ Serwe Co.)
3. If you need FSP@
replacement parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Whirlpool@ appli-
ance. FSP replacement parts will fit right
and work right, because they are made to
the same exacting specifications used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number
in Step 1.
4. If you are not satisfied
with how the problem
was solved . . .
l Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
l Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your
action.
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. (See page 3.) This information will help us
respond properly to your request.
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