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2402 and 5402 User Guide
2402 and 5402 User Guide Page 10
IP Office 4.0 15-601057 Issue 4a (11th December 2006)
Transfer
The Transfer feature allows you to transfer a call from your phone to another extension or outside
number. Two call appearance keys are required for the Transfer feature.
To transfer the current call to another extension:
1. With a call in progress, press
TRANSFER.
2. When you hear dial tone, dial the number to which the call is to be transferred.
3. Do one of the following:
• To transfer the call without announcing it, press TRANSFER again. The transfer is
complete.
or
• To announce the call before transferring it, wait for the called party to answer. If the called
party is willing to accept the call, press
TRANSFER again to complete the transfer.
or
• If the called party does not wish to accept the call, press DROP. To return to the held
call, press the Call Appearance button with
against it.
or
• If the line is busy or if there is no answer, press DROP. To return to the held call, press
the Call Appearance button with
against it.
Messages
MESSAGES is used to access the voicemail system (if installed). Once pressed, the prompts given
will depend on the type of voicemail system. For further details, refer to the Mailbox User Guides
provided for the different voicemail systems supported by IP Office.
The message lamp at the top of the phone stays lit when there are new messages in your mailbox or in
any other mailbox for which you have been configured to receive "Message Waiting Indication".
Note
• The lamp also flashes when the phone rings, irrespective of whether you have new messages
waiting to be read.