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2402 and 5402 User Guide Page 1
IP Office 4.0 15-601057 Issue 4a (11th December 2006)
The Telephone
About this Guide
This guide describes how to use all the features on your Avaya IP Office 2402/5402 phone.
For basic phone settings and functionality, refer to the relevant Quick Reference Guide for your IP Office
phone.
Further information about IP Office is available from www.avaya.com/support and also from
http://marketingtools.avaya.com/knowledgebase.
Overview
This guide covers the use of the 2402 and 5402 phones on IP Office. Both phones are similar, however
the 5402 is only supported on the IP Office whereas the 2402 is supported on a range of Avaya phone
systems.
The 2402 display is not fully supported on IP Office. For call appearance icons, caller display etc, the
5402 should be used.
1. Display, Call Appearance: Two Call Appearance Keys allow you to handle multiple calls and the
display shows call information.
2. Message Lamp: This lamp is used as follows;
• On (Continuous): There are new messages in your voicemail mailbox, or in another
mailbox for which you have been configured to receive "Message Waiting Indication".
• Flashing: The lamp also flashes when the phone receives a call.
3.
MESSAGES: Access your mailbox.