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C. Customer Support
Intel Business Link (IBL): www.intel.com/ibl
Telephone No.: 1-800-INTEL4U or 480-554-4904
Office Hours: Monday - Friday 0700-1700 MST Winter / PST Summer
For EMEA
Return Material Authorization (RMA) e-mail address - emea.fs@intel.com
Direct Return Authorization (DRA) for repair requests e-mail address: emea.fs@intel.com
Intel Business Link (IBL): http://intel.com/ibl
Telephone No.: 00 44 1793 403063
Fax No.: 00 44 1793 403109
Office Hours: Monday - Friday 0900-1700 UK time
For APAC
RMA/DRA requests email address: apac.rma.front-end@intel.com
Telephone No.: 604-859-3111 or 604-859-3325
Fax No.: 604-859-3324
Office Hours: Monday - Friday 0800-1700 Malaysia time
For IJKK
Return Material Authorization (RMA) requests e-mail address: rma.center.jpss@intel.com
Telephone No.: 81-298-47-0993 or 81-298-47-5417
Fax No.: 81-298-47-4264
Direct Return Authorization (DRA) for repair requests, contact the JPSS Repair center.
E-mail address:
sugiyamakx@intel.co.jp
Telephone No.: 81-298-47-8920
Fax No.: 81-298-47-5468
Office Hours: Monday - Friday 0830-1730 Japan time
If the Customer Support Group verifies that the product is defective, they will have the Direct
Return Authorization/Return Material Authorization Department issue you a DRA/RMA
number to place on the outer package of the product. Intel cannot accept any product
without a DRA/RMA number on the package. Limitation of Liability and Remedies
INTEL SHALL HAVE NO LIABILITY FOR ANY INDIRECT OR SPECULATIVE DAMAGES
(INCLUDING , WITHOUT LIMITING THE FOREGOING, CONSEQUENTIAL, INCIDENTAL
AND SPECIAL DAMAGES) ARISING FROM THE USE OF OR INABILITY TO USE THIS
PRODUCT, WHETHER ARISING OUT OF CONTRACT, NEGLIGENCE, TORT, OR
UNDER ANY WARRANTY, OR FOR INFRINGEMENT OF ANY OTHER PARTY'S
INTELLECTUAL PROPERTY RIGHTS, IRRESPECTIVE OF WHETHER INTEL HAS
ADVANCE NOTICE OF THE POSSIBILITY OF ANY SUCH DAMAGES, INCLUDING, BUT
NOT LIMITED TO LOSS OF USE, BUSINESS INTERRUPTIONS, AND LOSS OF
PROFITS. NOTWITHSTANDING THE FOREGOING, INTEL'S TOTAL LIABILITY FOR ALL
CLAIMS UNDER THIS AGREEMENT SHALL NOT EXCEED THE PRICE PAID FOR THE
PRODUCT. THESE LIMITATIONS ON POTENTIAL LIABILITIES WERE AN ESSENTIAL
ELEMENT IN SETTING THE PRODUCT PRICE. INTEL NEITHER ASSUMES NOR
AUTHORIZES ANYONE TO ASSUME FOR IT ANY OTHER LIABILITIES.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitations or exclusions may not apply to you.
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