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RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the user. They are responsible
for ensuring the unit is free of defect or damage. Notices are placed on and in the unit and on the shipping carton advising the installer of this
responsibility. In the event of a problem, the unit must not be installed. The Company is not responsible for failures or damage that could have been
discovered, repaired, or avoided by proper inspection and testing prior to installation.
Damage occurring in transit is the responsibility of the carrier. The user or installer MUST open the crates and inspect the unit for damage when it
is delivered. If damage is discovered, it must be reported immediately to the seller and the carrier in writing, and an inspection requested. Failure of
the carrier to respond should be reported to the seller and the carrier. Your freight claims should be led promptly thereafter.
It is the responsibility of the installer, building contractor, or user to provide access for service. The Company is not responsible for any costs
relating to obtaining access for repair. The user shall bear such costs and, if appropriate, must seek recovery from the installer.
Damage occurring to the unit during installation is the responsibility of the installer and/or building contractor and damage occurring thereafter is the
responsibility of the user.
Failure of any optional equipment is the sole responsibility of the equipment manufacturer. (Options and accessories manufactured by the Company
are warranted for ninety (90) days from the original date of purchase for parts only.)
The Distributor or Dealer is responsible for knowing local code requirements and notifying the installing contractor and/or user of these
requirements at the time of purchase. The Company is not responsible for costs to modify any product to obtain any code approval, such as city,
county, or state building codes in U.S.A. or municipal or provincial codes in Canada.
WARRANTY SERVICE
For the customer's benet, the Company maintains a list of independent service personnel to perform required warranty service repairs. Such rms
are not agents or representatives of the Company and cannot bind the Company by words or conduct.
The Company will provide the warranty service described above when the following conditions have been met: the failure is of the nature or type
covered by the warranty; the user has informed an Authorized Jacuzzi Luxury Bath Service Agent or Warranty Service Department Representative
of the nature of the problem during the warranty period; conclusive evidence (e.g., proof of purchase or installation) is provided to the foregoing
by the user proving that the failure occurred or was discovered within the warranty period; an authorized independent service person or Company
representative has been permitted to inspect the unit during regular business hours within a reasonable time after the problem was reported by the
user.
In order to obtain warranty service, consult your local telephone book for the location of the nearest Jacuzzi Luxury Bath Authorized Service Agent.
Describe the problem and the Authorized Service Agent will inspect the unit and provide the required warranty service.
If you are unable to contact a Jacuzzi Luxury Bath Authorized Service Agent, call or write:
Jacuzzi
Luxury Bath
14525 Monte Vista Avenue
Chino, California, 91710
Call: 800-288-4002
To obtain warranty replacement for factory-installed components or Company supplied options and accessories
manufactured and supplied by the Company, call or write the above. Provide a description of the problem and
proof of purchase. You will be instructed how to obtain replacements and where to return, at your expense, the
failed component(s), option(s), or accessory(ies).
All replacement parts, equipment, and repairs shall assume the remaining warranty period of the part(s) replaced.
The Company's warranty obligation shall be discharged upon tender of replacement or repair. The customer's
refusal to accept the tender terminates the Company's warranty obligation.
Ninety-Day
Parts Only
Limited Warranty
On
Accessory(ies)
Warranty
Registration Card
Ninety-Day
Parts Only
Limited Warranty
On
Accessory(ies)
E124000Y
This card must be lled out and returned to the address printed on the other
side within thirty (30) days from date of purchase in order for this warranty
to be come effective.
Purchaser's Name __________________________________________
Purchaser's Address ________________________________________
City _____________________________ State ______Zip _________
Date of Purchase ___________________________________________
Model Name ______________________________________________
Serial Number _____________________________________________
Dealer's Name _____________________________________________
Dealer's Address ___________________________________________
1. How did you rst hear about this Jacuzzi® product?
( ) Advertisement ( ) Article in Magazine/Newspaper
( ) Visited Dealer/Plumbing Supplier ( ) Yellow Pages
( ) Builder/Plumber/Remodeler ( ) Decorator/Architect
( ) Visited Retailer/Home Center Store
( ) Word of Mouth . . . Friend/Relative/Acquaintance
( ) Other (Please Describe) ________________________________
2. Who rst gave you specic information about this product (specications,
prices, etc.)?
( ) Dealer/Plumbing Supplier ( ) Builder ( ) Remodeler
( ) Plumbing Contractor ( ) Retailer/Home Center Store
( ) Decorator/Architect ( ) Already Installed
3. What was the main reason for purchase?
( ) Styling ( ) Warranty Service ( ) Product Features
( ) Brand Name ( ) Price ( ) Hydrotherapy
( ) Home Resale _______________________________________
( ) Other _____________________________________________
4. Who nally decided which product you would buy?
( ) Self ( ) Spouse ( ) Self and Spouse Together
( ) Other Family Member ( ) Designer/Architect
( ) Builder/Plumber/Remodeler ( ) Already Installed
5. Who installed? ( ) Already installed/New Home
( ) Contractor/Plumber when remodeling
( ) Self/Spouse when remodeling
( ) Other _____________________________________________
6. What is the current market value of this property?
Please estimate $________________________________________
7. What is the age of the head of the household? _____________ years
8. What other manufacturers did you consider?
( ) Eljer ( ) Lasco ( ) Price Pster ( ) Aqua Glass
( ) Kohler ( ) American Standard ( ) Sterling
( ) Other (Specify) ______________________________________
9. How long did you shop before purchasing unit?
( ) 1 day ( ) 2 months-6 months
( ) 2-7 days ( ) 6 months-1year
( ) 1 week-2 weeks ( ) 1 year-2 years
( ) 2 weeks-4 weeks ( ) +2 years
( ) 1 month-2 months
10. Approximately how long have you lived in this home?____________
11. Please indicate, approximately, the total annual income of your
household.
( ) Up to $24,999 ( ) $50,000 to $74,999
( ) $25,000 to $29,999 ( ) $75,000 to $99,999
( ) $30,000 to $39,999 ( ) $100,000 to $149,999
( ) $40,000 to $49,999 ( ) $150,000 and Above
12. Was your purchase process?
( ) Very easy ( ) Easy ( ) Difcult ( ) Very Difcult