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Maintenance and Troubleshooting
For technical support
Please call 1-800-539-5539, extension 2444 or (603) 881-5200, extension
2444. The Raymarine Fax number is 1-603-634-4756.
Our Technical Support Specialists are available to answer questions about
installing, operating, and troubleshooting all Raymarine products. Ques-
tions may be addressed directly to our Technical Support Department via
the Internet at:
techsupport@raymarine.com
For product repair service
In the unlikely event your Raymarine unit should develop a problem,
please contact your authorized Raymarine dealer for assistance. The
dealer is best equipped to handle your service requirements, and can offer
timesaving help in getting the equipment back into normal operation.
In the event that repairs cannot be obtained conveniently, product service
may also be obtained by returning the unit to Raymarine’s Product Repair
Center using the prepaid shipping tag supplied with the unit. Return the
unit to:
Raymarine Product Repair Center
22 Cotton Road, Unit D
Nashua, NH 03063-4219-USA
The Product Repair Center is open Monday through Friday, 8:15 a.m. to
5:00 p.m. Eastern Standard Time or Eastern Daylight Savings Time. All
products returned to the Repair Center are registered when they arrive. A
confirmation letter will be sent to you acknowledging the repair status and
listing the product’s reference number. Should you wish to inquire about
the repair status of your unit, contact the Product Repair Center at 1-800-
539-5539, extension 2118. Please have the product reference number or
unit serial number ready when you call. We will do everything possible to
repair the unit and return it to you as quickly as possible.