Sherwood SRB5100 Scuba Diving Equipment User Manual


 
7.0 TWO YEAR WARRANTY AND MAINTENANCE
INFORMATION
7.1 PROPER PROCEDURE FOR WARRANTY PAPERWORK
1. For detailed information on the operation of the Sherwood Scuba Two Year Limited Warranty,
please refer to Sherwood Scuba Technical Bulletin #112. You can also contact Sherwood
Customer Service if you still have questions about the warranty.
2. In most situations, no paperwork will be necessary. The customer will bring his or her regulator
in for one of its two annual servicings under the warranty. No parts other than those contained
in the standard annual service kits will be needed. Discard all old parts replaced by new kit
parts.
Please do not return these used parts to Sherwood Scuba!
3. Remove one of the colored annual service rings from the main hose protector. When you have
collected several of these rings (25-50), contact your Sherwood distributor for a Return Goods
Authorization Number. The color of the ring will determine the credit or type of service kit you
will receive.
4. If you replace parts other than those contained in the standard annual servicing kit,
you will
have to submit paperwork. If the regulator meets the conditions of the two-year warranty, and
the warranty is still active, fill out the Sherwood Warranty Replacement Parts Form. You must
describe the problem with the part you are returning in Part Five of the form. If this area is
blank, you will not receive credit for that part.
5. In Sherwood Scuba regulators manufactured before Jan. 1, 1993 which still have a valid
Lifetime Limited Warranty, you, the dealer, must send the white Warranty Service Form to
Sherwood . The information will be recorded by Sherwood to determine whether or not the
warranty on that particular regulator is still in effect.
7.2 SCHEDULED MAINTENANCE
1. To keep the owner warranty in effect, your customers must have their regulators inspected and
serviced annually (within 6 weeks before or after the anniversary of the date of purchase) by an
authorized Sherwood dealer.
Failure to do so invalidates the warranty.
2. Even with infrequent use, the regulator should be serviced annually to ensure proper
performance and satisfy warranty requirements.
3. In Sherwood Scuba regulators manufactured before Jan. 1, 1993 which still have a valid
Lifetime Limited Warranty, you, the dealer, must send the white Warranty Service Form in to
Sherwood. The information will be recorded by Sherwood to determine whether or not the
warranty on that particular regulator is still in effect.
24