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9-10 User’s Manual
Troubleshooting
Pointing device
If you are using a USB mouse, also refer to the USB section in this chapter
and to your mouse documentation.
TouchPad
Some CD/DVDs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software's needs.
Check the CD/DVDs documentation.
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video,
DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM
CD-ROM: CD-DA, CD-Text, Photo CD
(single/multi-session),
CD-ROM Mode 1, Mode 2,
CD-ROM XA Mode 2 (Form1,
Form2), Enhanced CD
(CDEXTRA)
Recordable CD: CD-R, CD-RW, DVD-R,
DVD-R(DL), DVD-RW,
DVD+R, DVD+R(DL),
DVD+RW, DVD-RAM
Check the region code on the DVD. It must
match that on the DVD Super Multi drive. Region
codes are listed in the Fixed optical media drives
section in Chapter 2, The Grand Tour.
Problem Procedure
Problem Procedure
On-screen pointer does
not respond to Pad
operation
The system might be busy. If the pointer is
shaped as an hourglass, wait for it to return to its
normal shape and try again to move it.
Double-tapping does
not work
Try changing the double-click speed setting in
the mouse control utility.
1. To access this utility, click start, Control
Panel, Printers and Other Hardware, then
Mouse icon.
2. Wihtin the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.