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WA–4 445-0167-01-01
Payment options such as credit card or money order will be explained by the Customer Service
Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units with
excessive damage, an additional fee will be charged. If applicable, you will be contacted by Customer Service
once your unit has been received.
Information About Your System
As soon as you open your RS400 Sine Wave Inverter package, record the following information and be sure to
keep your proof of purchase.
If you need to contact Customer Service, please record the following details before calling. This information
will help our representatives give you better service.
p Serial Number (on DC end)
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p Purchased From
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p Purchase Date
_________________________________
p Type of installation (e.g. RV, truck)
__________________________________
p Length of time inverter has been installed
__________________________________
p Battery/battery bank size
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p Battery type (e.g. flooded, sealed gel cell, AGM)
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p DC wiring size and length
__________________________________
p Alarm sounding?
__________________________________
p Description of indicators on front panel
__________________________________
p Appliances operating when problem occurred
__________________________________
p Description of problem
__________________________________
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